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Shipping Information

Random Toys ships to addresses in the United States. Here is how shipping works.

Processing time

Orders ship within 2 business days after payment is received (Monday to Friday, excluding U.S. holidays). You will receive an email with tracking information as soon as your order ships.

Shipping cost

  • Standard shipping: flat rate of $19.99 per order.
  • Free shipping on orders of $499.99 or more (before sales tax).

Carrier and insurance

Orders ship by USPS Priority Mail, fully tracked and insured for the value of the order. Higher-value orders may require an adult signature at delivery.

Delivery times

Priority Mail typically arrives within 1 to 3 business days after your order ships. Delivery times are carrier estimates and are not guaranteed.

Where we ship

We currently ship to addresses within the United States only. We do not ship internationally at this time.

Sales tax

New York sales tax is added to orders delivered to New York addresses. Any tax that applies is calculated and shown at checkout before you pay.

Packaging

Graded cards, cards and figures are packed in protective packaging to help them arrive in the condition described.

Damaged, lost or missing packages

  • Please inspect your package when it arrives. If the package or item is damaged, email us within 3 days of delivery with your order number and photos of the package and the item. Keep all packaging until the claim is resolved.
  • If tracking shows delivered but you did not receive your package, please check with neighbors and your household, then contact us within 7 days.
  • We will work with the carrier and, where the claim is valid, send a replacement or issue a refund.

Address accuracy

Please check your shipping address carefully at checkout. Once an order has shipped we cannot change the delivery address, and carrier re-delivery fees may apply to incorrect addresses.

Questions

Email us at store@random.toys and we will be happy to help.

Last updated: September 20, 2026