Privacy Policy
Random Toys ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit random.toys or buy from us, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, email address, shipping and billing address, phone number (if you provide one), order details, and any messages you send us. If you create an account, we also store your login details.
- Payment information: payments are processed by PayPal (including card payments made through PayPal). We do not see or store your full card number.
- Information collected automatically: your IP address, browser and device type, the pages you view and the date and time of your visit, collected through cookies and similar technology needed to run the site.
How we use your information
- To process and ship your orders, take payment and send order updates and receipts.
- To answer your questions and provide customer support, including returns and refunds.
- To prevent fraud, verify orders and keep the site secure.
- To meet legal, tax and accounting obligations.
- To improve the site and your shopping experience.
- To send you news or offers by email only if you have chosen to receive them. You can unsubscribe at any time.
Who we share it with
We share only what is needed with the companies that help us run the store:
- Payment processors (PayPal and its card processing partners) to take payment and prevent fraud.
- Shipping carriers (such as USPS) to deliver your order.
- Service providers such as website hosting and email services, who may only use your information to provide their service to us.
- Authorities where required by law, or to protect our rights, customers or property.
We do not sell your personal information and we do not share it for advertising purposes.
Cookies and similar technology
We use cookies that are necessary for the site to work, for example to keep items in your cart and keep you signed in. Payment providers such as PayPal may also use cookies and similar technology to process payments and prevent fraud. Our pages load fonts from Google Fonts, which means your browser connects to Google's servers and your IP address is shared with them. We do not currently run third-party advertising or social media tracking tools. If we add analytics or advertising tools in the future we will update this policy. You can control cookies in your browser settings, but parts of the site (like the cart and checkout) may not work without them.
How long we keep information
We keep your information for as long as needed to provide our services and to meet legal, tax and accounting requirements. Order records are kept for the period required by law.
Security
Our site uses encryption (HTTPS) and we take reasonable steps to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You can ask us to tell you what personal information we hold about you, correct it, or delete it (subject to records we must keep by law), and you can opt out of marketing emails at any time using the unsubscribe link or by contacting us. Residents of certain states, including California, have additional privacy rights. We will not treat you differently for using them. To make a request, email store@random.toys. We may need to verify your identity, and we aim to respond within 45 days.
Children
Our store is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The date at the bottom shows when it was last changed.
Contact us
Random Toys, New York, NY. Email: store@random.toys.
Last updated: September 20, 2026